Your personal information is completely safe at Lucky8. This page explains what data is collected, why it is collected, and how it is kept secure. Your privacy is our top priority.
Lucky8's commitment: Your data is never sold. Only the information necessary to operate the service is retained.
Lucky8 takes the privacy of its members seriously. This privacy policy explains what information we collect, how we use it, and how we keep it secure.
This policy applies to Lucky8's website, mobile app, and all digital services. By using Lucky8, you are deemed to have consented to this privacy policy.
In this document, "we" and "Lucky8" refer to the Lucky8 platform and its operating entity. "You" and "member" refer to anyone registered on or using Lucky8's services.
This privacy policy applies solely to Lucky8's own services. Third-party links or services may be governed by separate policies.
Lucky8 collects the following types of information.
| Type of Data | Example | When Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At Registration / KYC |
| Contact Information | Email address, mobile number | At Registration |
| Financial information | Payment account details, transaction history | On deposits / withdrawals |
| Usage Data | Game history, betting records, login times | During Platform Use |
| Device information | IP address, browser, operating system | Automatically |
Lucky8 only collects information that is necessary to provide its services. We do not request data beyond what is needed.
Lucky8 uses the information it collects for the following purposes.
Lucky8 never sells your data to third parties. Personal information is never shared with advertisers.
Your data is stored at Lucky8 in compliance with the highest security standards.
Your data is retained for as long as your account remains active. After account closure, certain data may be retained for a defined period as required by law.
In the event of a data breach or security incident, Lucky8 will notify affected members immediately and take swift action to resolve the issue.
Lucky8 may share information with third parties only in the limited circumstances described below.
When sharing data with third parties, lucky8 ensures they comply with its privacy policy. Data is never sold for advertising purposes.
Lucky8 uses cookies and similar technologies to improve your experience.
Cookies can be managed through your browser settings. However, disabling certain cookies may affect the quality of service.
As a Lucky8 member, you have several rights regarding your own data.
You can submit a request to view the information Lucky8 holds about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data under certain conditions.
Request to restrict the use of your data to specific purposes.
Request a copy of your personal data in a standard format.
You can opt out of promotional emails or messages at any time.
To exercise these rights, contact Lucky8 customer support. Identity verification may be required in some cases.
Lucky8's services are intended for individuals aged 18 and above only. We do not knowingly collect information from minors.
If a minor is found to have registered on Lucky8, their account will be closed immediately and any collected data will be deleted.
If a parent or guardian believes their child is using Lucky8, please contact support immediately.
Lucky8 reserves the right to update this privacy policy at any time. Members will be notified of significant changes by email or via a notice on the platform.
We recommend checking this page regularly to stay up to date with the latest privacy policy.
For any privacy-related questions, requests, or complaints, please contact the Lucky8 support team.
Lucky8's Data Privacy Team takes every privacy-related request seriously. We aim to respond to each concern in a timely manner.
The core pillars of our data security
Every piece of data stored at Lucky8 is protected with military-grade AES-256 encryption — the most secure encryption technology in the world.
SSL certificates are active across all Lucky8 pages. All communication between your browser and our servers is encrypted.
Lucky8 regularly engages third-party security experts to audit its systems. Any vulnerabilities found are addressed immediately.
Lucky8 never sells your data to advertisers or third parties. This is a core commitment we stand by.
Only authorised Lucky8 staff can access limited data on a need-to-know basis. All access is logged.
In the event of a security incident, Lucky8 follows a rapid response protocol and notifies affected members promptly.